Age Verification Policy

This Age Verification Policy explains how Zynvoranz.com ("we", "us") restricts access for users in New Zealand. Our services are intended only for individuals aged 20 years or older ("20+").

1) Age-gating and self-declaration

• When registering or accessing age-restricted areas, you must confirm that you are 20+.
• You must provide accurate account details (including full name and date of birth where requested).
• If you cannot confirm 20+, you must not use the service.

2) How we verify age

We use a risk-based approach and may verify age at onboarding and/or at any time during your use of the site, including where we suspect a user may be underage or where required to meet compliance checks.

• Account checks: comparing provided details for consistency (e.g., name, date of birth) and checking for duplicate or conflicting accounts.
• Document requests (if needed): asking you to provide evidence of age/identity, such as a passport or NZ driver licence, or other acceptable documentation.
• Additional steps: requesting a selfie or other proof to confirm the document relates to you, where appropriate.

3) What happens if verification is not completed

• We may restrict features, suspend access, or place your account on hold until verification is completed.
• If documents are refused, appear altered, or cannot reasonably confirm you are 20+, we may deny or terminate access.

4) Suspected minors (under 20)

If we suspect a user is under 20, we may immediately restrict access while we investigate. If we determine (or reasonably believe) a user is under 20, we may take one or more of the following actions:

• Terminate or permanently restrict the account and prevent re-registration.
• Cancel or void access to age-restricted features where permitted.
• Retain audit logs and related information for compliance, security, and fraud-prevention purposes.

5) Data handling

Information collected for age verification is used to confirm eligibility, prevent underage access, and support security and compliance. We aim to collect only what is necessary and to store it securely. For more detail, please refer to our Privacy Policy (where available on the site).

6) Contact